A weekly routine
Lesson 4 of 6 · Construction
Lesson summary
The lesson has one routine with two parts. Each work day, the agent Site log drafts the daily log from the note of the lead carpenter. He answers the open questions, corrects the draft and accepts it. Each Friday, the agent Client update drafts the weekly update. The project manager moves the bad news to the top, calls the client first and sends the update himself.
Walk the site at the end of the day. Dictate a short note and put the text on the row of today's log.
Give the row to the site log agent. Ask it to list what it does not know.
Answer the open questions. Correct the draft. Select Accept. Put your name in Signed by.
On Friday, give the weekly client update to the client update agent, with the project manager as reviewer.
Put bad news first. Call the client before you send. Select Copy page and send the update yourself.
Try it now
At the end of one work day, dictate a short site note. Write the questions an agent must ask before it drafts the daily log.
English transcript · same language as the video
A good job has a rhythm. A log every day. An update to the client every week. At Tallow Ridge, agents write the first draft of both. People finish them.
Start with the daily log. It is the record of one day on site: the weather, who was there, the work done, the deliveries and the delays. If there is a dispute a year from now, this record is what you have.
Here is Tuesday on Job 2614. At four o'clock, Joe Brennan walks the site. He dictates a short note on his phone and puts the text on the row of today's log. Then he gives the row to the agent Site log. The instructions are the same every day: draft the log from the note, use the template, and list what you do not know.
At its next check-in, Site log writes the draft on the row and submits it. Dry, nine degrees. Three carpenters and the plumber. Demolition of the old sink base and the floor. One delivery: the window package. And two open questions.
What time did the plumber leave? And the floor under the old sink is dark and soft. Is that rot?
Joe was there. The agent was not. So Joe answers. The plumber left at two. And yes, it is rot, about one and a half square metres of subfloor. He corrects the draft, selects Accept and puts his name in Signed by. The agent drafts. The person who was there signs.
One rule for the record. No faces of workers or neighbours in photos. No house number. No alarm code on any page. Dana wrote that rule in ACTVOX.md.
Now Friday. The task for the weekly update goes to the agent Client update, with Ravi as reviewer. The agent reads the logs of the week and the schedule. It drafts the update for the Hargrove family in four parts: done, in progress, next week, and what we need from you.
This week the update has bad news: the rot under the sink. The agent put it at the end. Ravi moves it to the top. He already called the client on Wednesday, because bad news goes by phone first.
Then Ravi selects Copy page and sends the update himself, from his own email. He accepts the task.
That is the routine. The agents write every day, so the record is never empty. The people correct, sign and send. In the next lesson, that rot becomes a change order.
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